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20 products
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Freefly16 Backpack
Matador
$ 54.99
Sold Out
Transit30 Duffle 2.0
Matador
$ 49.99
Pocket Blanket - 63" x 44"
Regular price $ 29.99 Save $ -29.99/
Shipping calculated at checkout.
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
NanoDry Trek Towel - Small
Regular price $ 19.99 Save $ -19.99/
Shipping calculated at checkout.
This super-lightweight towel is a must-have for all hikers, campers, backpackers, travelers, and all those who are constantly on the go! 15" x 15" when unfolded.
- Absorbs more than 2x its weight
- Quick drying
- Anti-microbial
- Nanofiber material
- Travel case included
- Attached key loop
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
DayLite Hip Pack
Regular price $ 34.99 Save $ -34.99/
Shipping calculated at checkout.
- 9 x 6 inch
- 1.7 oz
- Waterproof 30D Cordura
- Sealing water resistant zippers
- Internal zippered compartment with key clip
- Front zippered compartment
- Adjustable waist belt (up to 44 inches)
- Compression straps for added support
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Droplet Wet Bag - 3L
Regular price $ 14.99 Save $ -14.99/
Shipping calculated at checkout.
A 3L dry bag that easily fits on your key chain. The waterproof bag keeps your wet clothes from leaking, or keeps your personal items safe and dry in wet conditions.
- 10.5" x 9" when unfolded
- Compact design
- Travel case included
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
NanoDry Towel - Large
Regular price $ 34.99 Save $ -34.99/
Shipping calculated at checkout.
- 5 oz (142 g)
- 47 x 24 inch (120 x 60 cm)
- Nanofiber material; 2.3x lighter than microfiber travel towels
- Absorbs 2.3x its own weight in water
- Antimicrobial coating stops mildew
- Silicone travel case with carabiner for convenience and portability
- Snap loop on towel for hanging
- Machine washable
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Daylite 16 Packable Backpack
Regular price $ 49.99 Save $ -49.99/
Shipping calculated at checkout.
An on-the-go weatherproof backpack you can take anywhere.
- 18 x 12 inch
- 4.25 oz
- Waterproof 30D Cordura
- 16-Liter capacity
- Water resistant sealing zippers
- Front zippered storage pocket
- Two mesh side pockets
- Adjustable, breathable shoulder straps
- Packs down into small pouch
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
FlatPak Toiletry Bottle
Regular price $ 12.99 Save $ -12.99/
Shipping calculated at checkout.
This TSA approved toiletry bottle is reusable, easy to use, and super convenient to transport.
- 11.5 grams
- 3oz (90ml) volume
- TSA approved
- 5X lighter (compared to most silicon travel bottles)
- 3.5X more compact (compared to most silicon travel bottles)
- Large fill opening
- Waterproof fabric
- Snap loop with write-in contents indication
- Holds liquids, gels, and pastes
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
FlatPak Toiletry Case
Regular price $ 24.99 Save $ -24.99/
Shipping calculated at checkout.
- FlatPak™ Toiletry Case is designed for efficient, lightweight travel
- Rolltop design allows the FlatPak™ Toiletry Case to change size seamlessly depending on your needs
- Cordura® with Dry-Through™ technology lets your toothbrush dry through the case, even when closed
- Welded construction is fully waterproof
- Simple, clean, and light. BPA and PVC free
- TSA approved
- Hypalon® hang loop for hanging in the shower
- Flat bottom design sits on counters for convenient access
- Hypalon® rolltop closure + YKK® buckle
- Dry Through Technology - Waterproof material lets water evaporate through the fabric, allowing toothbrushes and razors dry when inside the case
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Travel Earplugs Kit
Regular price $ 9.99 Save $ -9.99/
Shipping calculated at checkout.
Matador | SKU: MATEP2001BW
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
On-Grid Packable Duffle
Regular price $ 54.99 Save $ -54.99/
Shipping calculated at checkout.
Matador | SKU: MATOGW01BK
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Keychain Mask
Regular price $ 14.99 Save $ -14.99/
Shipping calculated at checkout.
Matador | SKU: MATMK001CH
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
On-Grid Packable Backpack
Regular price $ 64.99 Save $ -64.99/
Shipping calculated at checkout.
Matador | SKU: MATOGDP01BK
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Packable Water Bottle
Regular price $ 29.99 Save $ -29.99/
Shipping calculated at checkout.
Matador | SKU: MATBT1L001BK
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Beast28 2.0 Ultralight Technical Backpack
Regular price $ 149.99 Save $ -149.99/
Shipping calculated at checkout.
Matador | SKU: MATBE28001BK
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Pocket Blanket 3.0
Regular price $ 29.99 Save $ -29.99/
Shipping calculated at checkout.
Matador | SKU: MATL4001BK
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Re-Ties Reusable Zip Ties 4-Pack
Regular price $ 10.99 Save $ -10.99/
Shipping calculated at checkout.
Matador | SKU: MATTIES4001G
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
On-Grid Packable Hip Pack
Regular price $ 34.99 Save $ -34.99/
Shipping calculated at checkout.
Matador | SKU: MATOGHP01BK
- Built from waterproof 30D Cordura
- Sealing water resistant zippers
- Multiple zipper pockets for organization
- Adjustable hip/crossbody strap (up to 44 inches)
- Compression straps with side release buckles
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
Freerain 24 Waterproof Packable Backpack
Regular price $ 64.99 Save $ -64.99/
Shipping calculated at checkout.
Matador | SKU: MATFR242001BK
Composed of:
- Waterproof 30D Cordura® ripstop nylon
- Siliconized waterproof coating
- Internally sealed seams
- Hypalon® roll top main compartment
- 24-Liter capacity
- Front organization pocket with water resistant zipper
- Adjustable, weight distributing contoured shoulder straps
- Non-absorbing shoulder straps
- Adjustable, removable chest strap
- Detachable, rolltop storage bag- optimized for fast pack up
- Available in Charcoal Grey & Coyote
- Dimensions 19.5in x 11in x 9.5in
- Can be packed into a carriable case5in x 3in diameter
- Weight: 6.6oz
Composed of:
- 30 Denier Cordura® nylon with siliconized outer and PU coated interior
- Seam sealed main compartment
- PU coated sealing zippers
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact
support@hatchetsupply.com and they will notify you which location to send the product back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Orders
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.
For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to Sender, we are under no obligation to issue a refund and you forfeit the items. Due to costs of international shipping, we only accept returns/exchanges if there is a mistake with your order or if the product is damaged, defective, worn etc.
