Name: Lip Therapy - 15oz
Brand: Outdoor Hands
SKU: LT-100
Price: 3.0 USD
Availability: InStock

Lip Therapy - 15oz

$ 3.00

Shipping calculated at checkout.

Outdoor Hands | SKU: LT-100
Designed to moisturize and heal cracked, chapped, and dry lips
Contains Shea Butter, Coconut Oil and Blackberry Seed Oil for Added Richness
15 oz tubes
Made in USA

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Outdoor Hands

Skin Therapy Cream - 3.4oz (100ml)

$ 10.00

Shipping calculated at checkout.

Outdoor Hands | SKU: OH-100
Founded by a clinical pharmacist to heal cracked and chapped hands and feet. Outdoor Hands has produced amazing results for people who suffer from severe psoriasis
Soothe and moisturizes damaged skin
Made in USA

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Snow Peak

Milk Bottle 500

$ 74.95

Shipping calculated at checkout.

Double-wall vacuum-insulated wide mouth bottle made from food-grade stainless steel. Ergonomic body. Twist-on cap. Also available in 350 ml.

Snow Peak | SKU: TW-501CL

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Snow Peak

Milk Bottle 350

$ 69.95

Shipping calculated at checkout.

Double-wall vacuum-insulated wide mouth bottle made from food-grade stainless steel. Ergonomic body. Twist-on cap. Also available in 500 ml.

Snow Peak | SKU: TW-351CL

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

YETI

Rambler 26oz Bottle 'Chug Cap'

$ 44.99

Shipping calculated at checkout.

YETI Rambler 26oz 'Chug Cap'

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Juniper Ridge

Coastal Pine Body Wash - 8oz

$ 12.00

Shipping calculated at checkout.

BA-SP-410

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Juniper Ridge

Cascade Forest Body Wash - 8oz

$ 12.00

Shipping calculated at checkout.

BA-SP-110

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Juniper Ridge

Coastal Pine Body Wash - 2oz

$ 5.00

Shipping calculated at checkout.

BA-SP-410-2

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

YETI

Rambler 18oz Bottle 'Chug Cap'

$ 29.99

Shipping calculated at checkout.

The Rambler 18oz Bottle 'Chug Cap' by YETI is exactly what you need in your closet.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Filson

Filson's Trusty Flask

$ 85.00

Shipping calculated at checkout.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Hatchet Outdoor Supply Co.

Classic 27oz Bottle - John Muir

$ 30.00

Shipping calculated at checkout.

Klean Kanteen

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Light My Fire

ReStraw BIO

$ 3.99

Shipping calculated at checkout.

Practical, reusable drinking straw for drinking and stirring. Perfect for camping holidays, backpacking, traveling, picnics or the lunch box. It's great for on-the-go moments and environmentally friendly
1 straw is 6.8 g, 205x78x20mm
100% BPA-free bio-based plastic. Microwave & dishwasher safe
Made in Sweden

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Matador

FlatPak Toiletry Bottle

$ 12.99

Shipping calculated at checkout.

This TSA approved toiletry bottle is reusable, easy to use, and super convenient to transport.

11.5 grams
3oz (90ml) volume
TSA approved
5X lighter (compared to most silicon travel bottles)
3.5X more compact (compared to most silicon travel bottles)
Large fill opening
Waterproof fabric
Snap loop with write-in contents indication
Holds liquids, gels, and pastes

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

VSSL

Flask

$ 95.00

Shipping calculated at checkout.

A military grade indestructible flask, made for the most rugged adventures.

Includes:

Four-mode LED VSSL flashlight
Oil-filled compass
2 collapsible stainless steel shot glasses
Bottle opener
10oz beverage container
Hidden compartment
Lifetime warranty

Weight: 14.5 oz
Dimensions: 9" x 2"
Waterproof

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Nalgene

1 Qt Bottle 'Hatchet'

$ 11.00

Shipping calculated at checkout.

Hatchet Supply and Nalgene team up for a practical water bottle that holds 1000 ML.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Stanley Bottles

Classic Vacuum Insulated Bottle - 1.5qt

$ 40.00

Shipping calculated at checkout.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The Lost Explorer

Rehydrating Mist Hydrosol - 4oz

$ 75.00

Shipping calculated at checkout.

A gentle thirst quencher for the skin.

Key Ingredients: Rose Water, Aloe Vera, and Coconut
Apply to face & body
Made to hydrate & restore

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The Lost Explorer

Marula Head to Toe Nourishment Oil - 1.6oz

$ 70.00

Shipping calculated at checkout.

An “anytime, anywhere” lightweight nourishment oil to smooth, nourish and restore vitality to all skin, hair and beards.

Key Ingredients: Marula Seed Oil, Acai, and Balsam Resin
Apply to face, body, hair
Made to hydrate, restore, & protect

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The Lost Explorer

Movement Massage Balm - 1.6oz

$ 60.00

Shipping calculated at checkout.

A soothing and rejuvenating body balm for everyone who overdoes it sometimes.

Key Ingredients: Arnica Flower Extract, Nepalese Wintergreen Leaf Oil, and Camphor Leaf Oil
Apply to body
Made to restore & protect

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Hatchet Outdoor Supply Co.

1 Qt Bottle 'Adirondack'

$ 15.00

Shipping calculated at checkout.

Custom made Hatchet Outdoor Supply Co. 32 oz Wide Mouth Nalgene Bottle printed with an illustration of the peaks of New York's Adirondaks.

BPA/BPS free.
Leakproof.
Made in USA.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

LifeStraw

2 Stage Filtration Bottle

$ 44.95

Shipping calculated at checkout.

A bottle perfect for travel, trekking, and emergencies.

Protects against bacteria, parasites and microplastics, chlorine and organic chemical matter such as pesticides, herbicides
Improves taste
BPA free
22oz bottle
7.8oz weight with filter
Replaceable filter
Removes: 99.99999% of bacteria, parasites, microplastics
Filter life- 1000 gallons

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Juniper Ridge

Cascade Forest Body Wash - 2oz

$ 5.00

Shipping calculated at checkout.

Returns

For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.

Exchanges

We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.