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11 products
11 products
Face Mask
Regular price $ 16.00 Save $ -16.00/
Shipping calculated at checkout.
Topo Designs brings the same craftmanship to these outdoor masks that are trademarks of quality reflected in their bags.
- Built with a double-layer construction, which includes a 6.5oz flat twill 100% cotton exterior, and a 3.4oz polyester/cotton interior
- One size fits all
- Made in the USA
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Velcro Wallet
Regular price $ 25.00 Save $ -25.00/
Shipping calculated at checkout.
- Features trim-fold construction with a billfold
- Velcro tri-fold closure
- Bill-fold
- 4 internal card slots
- 100% Polyester; comes with paracord loop
- Dimensions: Open - 9"w x 5"h, Closed 3.5"w x 5"h
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Smash Pack
Regular price $ 69.00 Save $ -69.00/
Shipping calculated at checkout.
What you get in this light, hyper-packable bag is an internal zippered pocket and large exterior zippered pocket keep you organized, while the U-shaped main compartment provides easy access to everything you’ve packed. Four D-ring attachment points and our heavy-duty plastic hardware and, of course, YKK zippers with paracord pulls round out the look. It also features our PackFast™ Attachment Loops for compatibility with your Travel Bag.
Materials: 200D high-tenacity nylon pack cloth, 200D nylon ripstop, 210D nylon pack cloth liner
Dimensions: 10in w x 16in h x 3.75in d
Materials: 200D high-tenacity nylon pack cloth, 200D nylon ripstop, 210D nylon pack cloth liner
Dimensions: 10in w x 16in h x 3.75in d
- Lightweight and unstructured to pack into internal zippered pocket when not in use
- U-shape access to main compartment
- Internal zippered pocket
- Large exterior zippered pocket
- Lightly padded shoulder straps
- Top carry handle
- Volume: 705 cu. in. / 11.5 L
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Global Briefcase
Regular price $ 139.00 Save $ -139.00/
Shipping calculated at checkout.
- U-shape entry to large main compartment - easily recognizable
- Zipper access to separate laptop compartment, fits most 15” laptops
- Two large dimensional external pockets with mesh slip pocket, for safe-keeping
- Stowable contoured padded shoulder straps
- Pass-through panel secures bag to rolling luggage handle
- Bottom compression straps
- Top and side carry handles
- Removable adjustable padded shoulder strap
- Heavy-duty YKK zippers
200D nylon ripstop and 420D nylon pack cloth or 1680D ballistic nylon and 420D nylon pack cloth on select colors
Dimensions: 15.5in w x 11.5in h x 4in d
Volume: 850 cu. in. / 14 L
Weight: 34.4oz
Made in Vietnam
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Global Case
Regular price $ 49.00 Save $ -49.00/
Shipping calculated at checkout.
Carry everything you need for your travel adventures. Passport, notebooks, pens, cash, and any other essentials.
- U-shape zipper allows case to lay flat while open
- Internal organization panel with card slots and stash pockets
- Zippered mesh security pocket
- Internal key clip
- Minimal padded sides for protection and structure
- Webbing carry handle
- Heavy-duty YKK zippers
- Webbing pull tabs
- 6.75" x 9"
- 6.4oz weight
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Medium Accessory Bag
Regular price $ 19.00 Save $ -19.00/
Shipping calculated at checkout.
You've got small gear right? USB cables, chargers, pens, notepads, and often all ending up at the bottom of your bag. Enter the Topo Accessory bag. The micro size fits memory cards, headphones or your credit cards and cash. The small size is perfect for the real necessities on the road.The medium size is great for wrangling power blocks, small notebooks, chargers, and other larger cords. In the end, it's your stuff, organize it how you like!
- 1000D Cordura® fabric back, coated pack cloth front, coated pack cloth liner
- 1.76 oz weight
- 9.5"w x 7.5"h
- Made in USA
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Small Accessory Bag
Regular price $ 17.00 Save $ -17.00/
Shipping calculated at checkout.
You've got small gear right? USB cables, chargers, pens, notepads, and often all ending up at the bottom of your bag. Enter the Topo Accessory bag. The micro size fits memory cards, headphones or your credit cards and cash. The small size is perfect for the real necessities on the road. In the end, it's your stuff, organize it how you like!
- 1000D Cordura® fabric back, coated pack cloth front, coated pack cloth liner
- 1.76 oz weight
- 8.5"w x 5.5"h
- Made in USA
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Micro Accessory Bag
Regular price $ 15.00 Save $ -15.00/
Shipping calculated at checkout.
You've got small gear right? USB cables, chargers, pens, notepads, and often all ending up at the bottom of your bag. Enter the Topo Accessory bag. The micro size fits memory cards, headphones or your credit cards and cash. The small size is perfect for the real necessities on the road.The medium size is great for wrangling power blocks, small notebooks, chargers, and other larger cords. In the end, it's your stuff, organize it how you like!
- 1000D Cordura® fabric back, coated pack cloth front, coated pack cloth liner
- 1.76 oz weight
- 4.75"w x 3.25"h
- Made in USA
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Key Clip
Regular price $ 12.00 Save $ -12.00/
Shipping calculated at checkout.
Small but mighty.The Key Clip is the hero your often-lost keys deserve. Built from half inch heavy-duty nylon webbing and anchored with a lightweight carabiner-style clip.
- 5.75" long
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Snap Wallet
Regular price $ 25.00 Save $ -25.00/
Shipping calculated at checkout.
Returns
For returns/exchanges, please email support@hatchetsupply.com with your receipt within 14 days of purchase and we will provide you with a return authorization. We only accept returns/exchanges with return authorizations. We apologize for any inconvenience but we do not accept returns/exchanges at our store locations. Thank you.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hatchetsupply.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items and items purchased via promo codes cannot be refunded or exchanged. Some sale items may be returned for credit or exchanged on a case by case basis. Please contact us at support@hatchetsupply.com if you would like us to authorize an exchange for a sale item.
Exchanges
We only replace items outside of our 30 day return window if they are defective. If you need to exchange it for the same item, send us an email at support@hatchetsupply.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, please contact support@hatchetsupply.com and they will notify you which location to send the product back to.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
